Citizens applying for welfare benefits in Chhattisgarh often require support beyond online portals. The Common Service Centers (CSC) and Block/Tehsil offices act as ground-level facilitation points for scheme registration, Aadhaar biometric eKYC, APBS/NPCI bank seeding requests, pension beneficiary verification, land record corrections, and DBT dispute support. This page helps citizens navigate both CSC infrastructure and state administrative contact systems effectively.
Official Links for CSC & Block Contact Access
- CSC Center Locator: https://findmycsc.nic.in/
- CSC Digital Seva Portal: https://digitalseva.csc.gov.in/
- Chhattisgarh Government Official Portal: https://cgstate.gov.in/
- CG District Administration Directory: https://cgstate.gov.in/district-administration
- CG Land Records (Bhuiyan): https://bhuiyan.cg.nic.in/
- National Payments Corporation of India (APBS/NPCI): https://www.npci.org.in/what-we-do/apbs/product-overview
- UIDAI Aadhaar Services: https://uidai.gov.in/
- DBT Bharat Portal: https://dbtbharat.gov.in/
Services Available at CSC Centers
Citizens can access the following services:
- Aadhaar biometric eKYC authentication
- Aadhaar mobile number update assistance
- Bank account Aadhaar linking form submission guidance
- NPCI APBS seeding form facilitation (bank-dependent)
- DBT payment status checking support
- Welfare scheme online application submission
- Printing of scheme acknowledgment slips (portal-dependent)
- PAN, banking, and government service form assistance
When to Contact Block/Tehsil Offices
Block or Tehsil administration should be contacted for:
- Pension beneficiary record verification
- Land owner name correction or Khasra/Khata linking issues
- Scheme beneficiary profile corrections
- Duplicate DBT profile deletion or marking inactive
- Bank account detail correction in state DBT system
- Rural subsidy and agricultural DBT approval flags
- Local beneficiary list confirmation
Information to Keep Ready Before Contacting
Carry the following when visiting CSC or Block offices:
- Aadhaar card copy (mobile linked)
- Bank passbook copy
- Mobile number (same as Aadhaar registered number)
- Scheme application ID (if applied)
- Land record details if farmer benefit related
- Any acknowledgment slip received earlier
- Name spelling proof if correction needed
Tips for Faster Resolution
- Visit CSC early in the day to avoid server delays
- Always request acknowledgment/receipt if system allows
- Use the same mobile number across Aadhaar and bank records
- If biometric eKYC fails repeatedly, update biometrics at Aadhaar center
- For land mismatch, verify spelling on Bhuiyan before submitting correction
- NPCI seeding is bank-processed, CSC cannot override it directly
District and Block Navigation
The official CG government portal hosts district-wise administrative structures and contacts. Citizens should navigate to their respective district section and then locate block offices via local governance directories available on the state dashboard:
https://cgstate.gov.in/
Conclusion
CSC centers serve as digital facilitation points, while Block/Tehsil offices handle beneficiary verification and record corrections. Both play a critical role in ensuring successful DBT payments and welfare scheme approvals in Chhattisgarh.